SMS  Course Syllabus: Safety Management System (SMS)

Release date: 20-Feb-2016

Course Information

 

Course Description:

This course contains all the elements related ICAO Annex 19 / EASA Safety Management System (SMS) requirements. This course is developed for personnel assigned to safety and safety-related positions in an aviation maintenance organization or to those who would like a comprehensive review of SMS fundamentals in order to review, evaluate, build, or improve upon a safety management plan.

 

 

Course Objectives:

This course is for students of organizations new to SMS or those that already have safety programs in place. After completion of this course the student will be able to critically review, compare and contrast, evaluate, and improve existing plans and programs from a safety management system perspective and make the required improvements.

 

 

Learning objectives:

This classroom training course will provide the following:

 

SKILLS:

• recognizing, identifying and understanding hazards and safety risks

• being able to mitigate safety risks by using suitable methods

• being able to select and use appropriate methods for developing an SMS/SM

• being able to assess, modify and tailor your current Safety Management System and Safety Management Manuals.

 

 

ATTITUDE:

• appreciate and live up to safety policies

• having the willingness to report hazards and safety risks

• behave as an efficient safety management system participant to the Accountable Manager and other managers in the Safety System.

 

 

Regulatory requirement compliance:

This course is developed with ICAO Annex 19 Safety Management First Edition (July 2013) and ICAO Doc 9859 Safety Management Manual (SMM) 3rd Edition (2013) as guidelines. 

 

 

Prerequisites:

A general understanding of ICAO and operations of EASA Part 145 and/or Part M approved organizations. 

 

 

Course Topics:

 

MODULE 1: ICAO SAFETY MANAGEMENT SYSTEM INTRODUCTION

• ICAO Safety Management SARPS

• The evolution of safety

• Stages of evolution

• State Safety Program (SSP)

• Acceptable Level of Safety (AloS)

• Safety Mangament Systems for Aviation Service Providers

• Prescriptive and performance based requirements

• Safety Information Protection

• Reason’s model

 

 

MODULE 2: SAFETY MANAGEMENT FUNDAMENTALS

• The management dilemma

• The practical drift

• Strategies for safety management

• The basic building blocks of an SMS

• Responsibilities for managing safety

• Safety data collection and analysing

• Summary of Safety Management

 

 

MODULE 3: HAZARDS

• Definition “hazards”

• Aviation Hazards and Occupational Safety, Health and Environment (OSHE) hazards

• Examples of hazards

• Classification of hazards

• Hazard identification

• Hazard identification methodologies

• Hazard analysis

• Examples of hazards identification

• Documentation of hazards

 

 

MODULE 4: SAFETY RISKS

• Definition “Safety risks”

• Examples of Safety risks

• Safety risk management

• Safety risk probability

• Safety risk severity

• Safety risk tolerability

• Strategies for safety risk control/mitigation

• The safety risk mitigation process

• Safety Risk Mitigation Worksheet

• Organization Safety Culture (OSC)/Organization Risk Profile (ORP) Assessment Checklist

 

 

MODULE 5: SAFETY MANAGEMENT SYSTEMS (OVERVIEW)

• Features characterize an SMS

• Differences between QMS and SMS

• Synergies / Integration of Management Systems

• Framework for Safety Management Systems (SMS)

 

 

MODULE 6: SMS COMPONENT 1. SAFETY POLICY AND OBJECTIVES

• SMS Element 1.1. Management commitment and responsibility

• SMS Element 1.2 Safety Accountabilities

• SMS Element 1.3. Appointment of Key Safety Personnel

• SMS Element 1.4. Coordination of Emergency response planning

• SMS Element 1.5. SMS Documentation

• SMS Exposition

• SMS documentations

 

 

MODULE 7: SMS COMPONENT 2. SAFETY RISK MANAGEMENT

• SMS Element 2.1. Hazard Identification

• SMS Element 2.2. Safety Risk Assessment and Mitigation

 

 

MODULE 8: SMS COMPONENT 3. SAFETY ASSURANCE

• SMS Element 3.1 Safety Performance monitoring and measurement

• SMS Element 3.2. The Management of change

• SMS Element 3.3 Continuous Improvement of SMS

 

 

MODULE 9: SMS COMPONENT 4. SAFETY PROMOTION

• SMS Element 4.1. Training and Education

• SMS Element 4.2. Safety Communication

 

 

MODULE 10 IMPLEMENTING A SAFETY MANAGEMENT SYSTEM IN A PART 145 OR PART M ORGANIZATION

• Gap Analysis and determine the scope of the SMS system

• SMS implementation plan (phased approach)

• Phase 1 - Preparation, Planning and assignment of responsibilities

• Phase 2 - Implement Essential Safety Management processes

• Phase 3 - Establish safety risk management processes

• Phase 4 - Mature Implementation of safety risk management and safety assurance

• Analysing techniques and methodologies

 

 

MODULE 11: EMERGENCY RESPONSE PLAN (ERP)

• Definition “Emergency Response Plan”

• The purpose of an ERP

• ERP Contents

• ERP Checklists

• ERP Training and exercises

• Example of Emergency Response Plan

 

 

MODULE 12: SMS AND EASA/FAA REQUIREMENTS

• SMS requirements for EASA Part-145 (NPA 2013-01 (C)

• SMS requirements for EASA Part-М (NPA 2013-01 (B)

• FAA SMS Requirements

• FAA SMS instruction video

 

 

MODULE 13: MEDA EVENT INVESTIGATION TECHNIQUES

• MEDA Introduction

• What is an error?

• What is a violation?

• What is a contributing factor?

• Event model classification

• Event investigation model

 

 

MODULE 14: THREAT AND ERROR MANAGEMENT (TEM)

• TEM Introduction

• ТЕМ model

• TEM factors

• Threat Management strategies

• Basic components that are linked to safe flight

• Response forms

 

 

MODULE 15: THE AIRLINE RISK MANAGEMENT SOLUTIONS (ARMS)

• ARMS Methodology

• Key points of the ARMS methodology

• ARMS process summary

 

 

MODULE 16: FATIQUE RISK MANAGEMENT (ICAO)

• Definition FRM

• Responsibilities

• FRM Hazard Control Model

• General Methodology

 

 

MODULE 17: BOW-TIE (UK) Module 17. Bow-tie (UK-CAA)

• Benefits of the method

• Bow-tie illustrated

• Preventive and Recovery Controls

• Construction of a Bow-tie diagram

 

 

Module 18: REPORTING SYSTEM

• Mandatory incident reporting systems

• Voluntary incident reporting systems

• Company reporting systems

• ICAO Accident/Incident Data Reporting System

• European Co-ordination Centre for Aviation Incident Reporting Systems (ECCAIRS)

• USA's Voluntary Reporting System

• EASA's internal occurrence reporting system

 

 

 

Course Duration:

The course programme shall consist of five days and starts at 9.00 till 16.00. Additional breaks may be taken as needed. The course programme will be as follows:

 

Day 1

09.00 – 10.30 Start Module 1

10.30 – 10.45 Coffee Break

10.45 – 12.00 Start Module 2

12.00 – 12.45 Lunch Break (30 to 45 minutes depending on the local needs)

12.45 – 14.30 Start Module 3

14.30 – 14.45 Coffee Break

14.45 – 16.00 Continue Module 3

 

Day 2

09.00 – 10.30 Start Module 4

10.30 – 10.45 Coffee Break

10.45 – 12.00 Continue Module 4

12.00 – 12.45 Lunch Break (30 to 45 minutes depending on the local needs)

12.45 – 14.30 Start Module 5

14.30 – 14.45 Coffee Break

14.45 – 16.00 Start Module 6

 

Day 3

09.00 – 10.30 Start Module 7,8 and 9

10.30 – 10.45 Coffee Break

10.45 – 12.00 Continue Module 7,8 and 9

12.00 – 12.45 Lunch Break (30 to 45 minutes depending on the local needs)

12.45 – 14.30 Start Module 10

14.30 – 14.45 Coffee Break

14.45 – 16.00 Start Module 11

 

Day 4

09.00 – 10.30 Start Module 12

10.30 – 10.45 Coffee Break

10.45 – 12.00 Start Module 13

12.00 – 12.45 Lunch Break (30 to 45 minutes depending on the local needs)

12.45 – 14.30 Start Module 14

14.30 – 14.45 Coffee Break

14.45 – 16.00 Start Module 15 and 16

 

Day 5

09.00 – 10.30 Start Module 17

10.30 – 10.45 Coffee Break

10.45 – 12.00 Start Module 18

12.00 – 12.45 Lunch Break (30 to 45 minutes depending on the local needs)

12.45 – 14.30 Continue Module 18

14.30 – 14.45 Coffee Break

14.45 – 16.00 Start Examination

 
 

 

Materials used

 

Required Materials:

We will provide all the required resources and equipment that is needed for the training.

 

Supplemental Materials:

None.

 

 

Hardware/Software requirements and Browser information

 

Hardware requirements:

We recommend to bring a laptop or tablet with WiFi connection. During the course, we will visit the EASA website regularly and at the end of the course you will perform an online examination.

 

Software requirements:

No additional software requirements are applicable.

 

Browser information:

A reliable computer or tablet with Wifi internet connection and internet browser (e.g. Internet Explorer, Google Chrome or Firefox) are required.

 

 

Instructor information

 

Instructor credentials:

For this course we use multiple instructors. All have a solid background in Safety Management Systems, Human Factors and Part 145, Part M operations. All instructors involved have each over 10 years of relevant experience and are recognized “Subject Matter Expert”. They will be able to draw upon their wealth of experience to explain via personal case studies related to Safety Management issues.

 

Contact information:

For specific instructor details, please contact us via This email address is being protected from spambots. You need JavaScript enabled to view it.  

 

 

Assessment and Grading

 

Testing procedure:

Students will need to perform practical assignments and go through examination by online testing.

 

Grading procedure:

In order to receive a Certificate of Course Completion, the student needs to attend the full course and complete the online examination with >75% score.

 

 

 

Assignments and Participation

 

Assignments and Projects:

During the course, students will work with several investigation techniques and identify and classify hazards and safety risks. Students will be using serval models to implement and evaluate controls that mitigate actual safety risks. 

 

Class Participation:

Students must participate in all interactive aspects of the course. Students are expected to communicate with instructor as a learning resource and actively participate in discussions. 

 

 

Course Ground Rules

 

Participation is required. The student expected to communicate with other students in team projects, learn how to navigate in the learning environment system, keep abreast of course announcements, use the student e-mail address opposed to a personal e-mail address.

 

The students shall address technical problems immediately and observe course netiquette at all times. 

 

 

Communication guidelines

 

E-mail:

  • Always include a subject line.
  • Select your wordings in the e-mail carefully. Use of emoticons can help to include the correct emotion in the message.
  • Use standard fonts
  • Do not send large attachments
  • Special formatting such as centring, audio messaging, tables, html, etc. should be avoided as much as possible.
  • Respect the privacy of other students or class members

 

Discussion Groups:

  • Review the discussion threads thoroughly before entering the discussion.
  • Try to maintain threads by using the reply button, instead of starting a new topic
  • Do not make insulting or inflammatory statements to other members of the discussion group. Be respectful of other's ideas
  • Be patient and read the comments of other group members thoroughly before entering your remarks
  • Be cooperative with group leaders in completing assigned tasks
  • Be positive and constructive in group discussions
  • Respond in timely manner

 

Chat:

  • Introduce yourself in the chat session
  • Be polite. Choose words carefully. Do not use derogatory statements.
  • Be concise in responding in the chat session
  • Be prepared to open the chat session at the schedules time

 

  

Course content change

 

The instructor reserves the right to make changes to this syllabus and the course content. If changes are necessitated during the term of the course, the instructor will notify the students of such changes.

 

 

Technical Support

 

If you experience problems logging into your course, timing out of your course, using course website tools, or other technical problems, please contact our support department Help Desk via:

 

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Telephone: +31(0) 20 89 46 490

 

 

Pricing and Course Registration

 

Price/Fee (excl VAT):

  

1 student: € 1500,00 per person
2 - 4 students: € 750,00 per person
5 - 8 students € 375,00 per person
9 - 12 student € 325,00 per person
13 - 20 students € 300,00 per person

 

 

>> Download the registration form here* 

 

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